Eligibility
Refunds are applicable only if requested before a personalized diet plan or consultation session has been delivered. Once services are provided, refunds cannot be granted.
Request Process
Customers must contact us via email within 7 days of payment and supply their transaction details along with the reason for the refund request.
Timeline for Resolution
Approved refunds will be returned within 7–10 business days to your original payment source, though this depends on your financial institution's processing speed.
Important Limitations
This policy excludes refunds for completed sessions, distributed materials, or delivered plans. Technical or duplicate payment errors will be examined individually for potential reimbursement eligibility.
For questions, please contact dietcraftbychitwan@gmail.com.
Last updated: October 2025